Aiksow is committed to protecting the privacy and personal information of users and vendors on our e-commerce multivendor marketplace. This privacy policy outlines how we collect, use, and protect personal information and provides details on users’ and vendors’ rights regarding their data.
Information Collection:
- Personal Information: We may collect personal information from users and vendors during the registration process, such as name, email address, contact details, and business information.
- Usage Information: We collect information on users’ and vendors’ activities on our platform, including product views, purchases, and interactions, to improve the user experience and provide relevant services.
- Payment Information: Payment details, such as credit card information or bank account details, are collected and processed securely by our authorized payment partners. To prioritize the security of your sensitive payment details, we have implemented a policy where we do not retain any payment information on our servers.
Information Use:
- Personalization: We may use collected information to personalize the user experience, recommend relevant products, and tailor marketing communications.
- Order Processing: Collected information is used to process orders, facilitate transactions, and provide customer support related to purchases.
- Communication: We may use contact information to communicate with users and vendors regarding their accounts, transactions, updates, and promotional offers Users can decide out of advertising communications.
Information Sharing:
- Vendors and Customers: Vendors’ business information, such as store name and contact details, may be shared with customers to facilitate transactions and customer support.
- Third-Party Service Providers: We may share information with trusted third-party service providers who assist in platform operations, payment processing, order fulfillment, analytics, or marketing activities. These providers are obligated to protect the information and use it solely for the specified purposes.
- Legal Compliance: We may disclose personal information if required by law, legal processes, or government authorities to comply with legal obligations, protect our rights, or investigate fraud or security concerns.
Data Security:
- Aiksow employs industry-standard security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
- Aiksow uses secure communication channels and encryption techniques to transmit sensitive data.
- Users and vendors should also take precautions to protect their account information, such as using strong passwords and logging out after each session.
User Rights:
- Access and Correction: Users and vendors have the right to access, review, and correct their personal information stored on our platform.
- Data Deletion: Users and vendors can request the deletion of their personal information, subject to applicable legal requirements and our legitimate business interests.
- Consent Withdrawal: Users can withdraw consent for the collection, use, or disclosure of their personal information, subject to contractual or legal obligations.
Cookies and Tracking Technologies:
- We may use cookies, web beacons, and similar technologies to collect information about users’ and vendors’ interactions with our platform, analyze trends, and personalize content.
- Users can modify their browser settings to manage or disable cookies but may experience limitations in using certain features of our platform.
Changes to the Privacy Policy:
- We reserve the right to update or modify this privacy policy periodically. The updated policy will be posted on our platform, and users and vendors will be notified of any material changes.
Contact Information:
- Users and vendors can contact us regarding any privacy-related concerns or inquiries using the provided contact information.
BEHAVIOURAL ADVERTISING
As previously stated, we leverage your Personal Information to deliver personalized advertisements or marketing communications that we believe will capture your interest. If you would like to learn more about how targeted advertising works, please feel free to visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.To opt out of targeted advertising, you can follow the relevant opt-out links provided below:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Furthermore, you have the option to opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DATA RETENTION
When you purchase on our website, we will retain your Order Information for our records, unless you specifically request us to remove this data.
MINORS
The content on this website is exclusively designed for users who are 18 years of age or older and is not suitable for individuals under the age of 18.
CHANGES
To ensure that our practices align with operational, legal, or regulatory requirements, we may occasionally revise this privacy policy to incorporate any necessary changes. These updates may be made to reflect adjustments in our procedures or to comply with new regulations.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@Aiksow.com