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Shipping Policy

Introduction: This shipping policy outlines the terms and conditions regarding shipping and delivery of products purchased on our shoppkey marketplace. By making a purchase, customers and vendors agree to comply with this policy. Shipping Methods and Carriers: We offer various shipping methods, including standard shipping, expedited shipping, and local pickup options, depending on the availability and the vendor's shipping capabilities. We work with trusted shipping carriers to deliver products to customers. The carrier may vary depending on the vendor, development, and customer location. Shipping Costs: Shipping costs are calculated based on factors such as the destination, package weight, dimensions, and the shipping method selected. The shipping costs, if applicable, will be clearly displayed during the checkout process, allowing customers to review and accept the charges before completing the purchase. Order Processing Time: Vendors are responsible for order processing and preparing products for shipment. The order processing time varies by vendor and is typically mentioned on the product listing or during the checkout process. In case of any delays or changes to the estimated processing time, vendors should notify customers promptly. Estimated Delivery Time: vendor must be mentioning the estimated delivery time depends on various factors, keeping in view his location, shipping method, and processing time. An estimated delivery range or date is provided to customers during the checkout process based on the vendor's information. Delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or carrier-related issues. In such cases, vendors should provide updates and assist customers in tracking their orders. Shipping Restrictions: Certain products may be subject to shipping restrictions based on their nature, size, weight, or legal requirements. Vendors should clearly specify any shipping restrictions or limitations on product listings to ensure compliance and prevent issues during shipment. Address Accuracy: Customers are responsible for providing accurate and complete shipping addresses during the checkout process. Vendors should verify the shipping address provided by customers before shipping the products to avoid misdeliveries or returned packages. Shipping Issues and Customer Support: In the event of shipping issues, such as lost packages or delivery errors, vendors should promptly address the situation and work with the customer and the carrier to resolve the problem. Customers should contact the vendor directly for any shipping-related inquiries or concerns—policy Updates: Shoppkey reserves the right to update or modify this shipping policy as needed. Any changes will be posted on our website, and customers and vendors will be notified of any material updates.